Responsible Gaming at 45bet

45bet is strictly an 18+ platform. We do not permit any individual under the age of 18 to register an account, make a deposit, or place a wager on our platform. This policy applies to all players in Bangladesh without exception, regardless of the game type — whether cricket betting, live casino, slots, fishing games, or any other product we offer.

As part of our account registration process, all players are required to confirm that they are 18 years of age or older. We reserve the right to request identity verification documents — including your National Identity Card (NID) or passport — at any stage to confirm your date of birth. Accounts where age verification cannot be completed will be suspended until satisfactory documentation is provided.

We strongly encourage parents and guardians to make use of internet filtering and parental control software to prevent underage individuals from accessing gambling websites. If you believe a minor has accessed a 45bet account, please contact our support team immediately at [email protected] so that the account can be investigated and appropriate action taken without delay.

Problem gambling develops gradually and can be difficult to recognise from the inside. Many players who experience gambling-related harm are not aware of it until significant financial or personal damage has already occurred. Understanding the early warning signs is one of the most important steps you can take to protect yourself and your family.

The following self-assessment questions are commonly used by responsible gaming organisations to help individuals evaluate their relationship with gambling. If you answer "yes" to three or more of these questions, we strongly encourage you to take a break and contact our support team.

One of the most practical tools for keeping your gambling within a healthy boundary is the ability to set a hard cap on how much money you deposit into your 45bet account over a given time period. Deposit limits apply across all payment methods — bKash, Nagad, Rocket, Upay, and local bank transfers — so your cap is enforced regardless of how you fund your account.

You can configure deposit limits from your account settings at any time. The following limit types are available on the 45bet platform.

Reducing a limit always takes effect immediately. This design choice is intentional — if you decide in the moment that you need to reduce your spending, that decision should be honoured right away without any waiting period. Increasing a limit, however, requires a mandatory cooling-off delay to prevent impulsive decisions made during periods of emotional distress.

To set or adjust your deposit limits, log in to your 45bet account, navigate to the Account Settings section, and select Responsible Gaming Controls. If you encounter any difficulty, contact our support team and they will assist you directly.

A time-out is a short-term break from gambling that gives you the space to reassess your activity without the permanence of a full self-exclusion. During a time-out period on 45bet, your account is locked — you cannot log in, deposit, or place any bets until the period ends. All scheduled marketing communications are also paused during this time.

Available Time-Out Durations

• 24-Hour Time-Out: A brief pause for players who feel they have been spending too much time gaming on a particular day. Takes effect instantly and expires automatically after 24 hours.
• 7-Day Time-Out: A week-long break suitable for players who want to take stock of their gambling habits after an intense week of play, particularly during high-activity periods such as BPL or T20 World Cup season.
• 30-Day Time-Out: A full calendar month away from the platform. Recommended for players who have noticed recurring patterns of impulsive play or emotional gambling.

How to Apply a Time-Out

Time-outs can be activated from your account dashboard under the Responsible Gaming Controls section. Alternatively, you can contact our support team at [email protected] and request a time-out to be applied immediately by a member of our team. There is no waiting period — a time-out takes effect the moment it is confirmed.

Self-exclusion is a formal commitment to stop gambling for a defined period or permanently. It is the strongest responsible gaming tool available on the 45bet platform and is designed for players who have recognised that gambling is causing them genuine harm or who feel they cannot control their gambling activity through lighter-touch measures such as deposit limits or time-outs.

Self-Exclusion Periods

• 6-Month Self-Exclusion: Your account is locked for a minimum of six months. You will not be able to log in, deposit, or gamble during this period. All marketing from 45bet ceases immediately.
• 1-Year Self-Exclusion: A twelve-month exclusion period offering a longer runway for players who need sustained distance from the platform.
• 5-Year Self-Exclusion: A five-year lockout for players dealing with serious problem gambling concerns.
• Permanent Self-Exclusion: Your 45bet account is closed indefinitely with no option to reopen. Remaining balances above the minimum withdrawal threshold will be returned to you following identity verification.

What Happens During Self-Exclusion

• Your account is locked and login access is disabled immediately.
• All pending promotional or marketing emails and SMS messages are cancelled.
• You will not receive any bonus offers, newsletters, or re-engagement communications from 45bet for the duration of the exclusion.
• Any active bets placed before the exclusion took effect will be settled in accordance with standard rules; winnings will be credited to your account balance and held until the exclusion period ends (for temporary exclusions) or refunded (for permanent exclusions).

How to Request Self-Exclusion

To activate self-exclusion, contact our support team at [email protected] with the subject line "Self-Exclusion Request" and specify the duration you require. Our team will process your request and confirm activation within two hours (Bangladesh Standard Time, UTC+6). Self-exclusion cannot be reversed during the minimum exclusion period under any circumstances.

The following table provides a quick reference summary of all responsible gaming tools available to 45bet players in Bangladesh. Each tool is designed to address a different level of concern, from routine spending awareness through to full account closure.

We encourage all 45bet players — not just those who are concerned about their gambling — to familiarise themselves with these tools. Setting a monthly deposit limit as a baseline habit is a straightforward way to ensure that your gaming activity stays within the bounds of what you can comfortably afford as entertainment.

If you feel that gambling has become a problem for you or someone close to you, the most important step is to reach out and ask for help. There is no shame in doing so — problem gambling is a recognised condition, and recovery is possible with the right support. Below are the primary ways to get help in connection with your 45bet account.

Contact 45bet Support Directly

Our support team is available 24 hours a day, 7 days a week. You can reach us by email at [email protected]. When writing about responsible gaming concerns, use the subject line "Responsible Gaming — Help Request" so that your message is immediately routed to a trained member of our player protection team. We aim to respond to all responsible gaming requests within two hours (Bangladesh Standard Time, UTC+6).

Our team can assist you with setting deposit limits, activating a time-out, processing a self-exclusion, or simply talking through what you have been experiencing. All conversations are treated with complete confidentiality.

Talking to Someone You Trust

Sometimes the most effective step is a conversation with a family member, close friend, or community figure you trust. In Bangladeshi culture, family bonds are strong, and sharing your concerns with a trusted person in your household or community can provide both emotional support and practical accountability. You do not need to face this alone.

Practical Steps You Can Take Right Now

• Log in to your 45bet account and review your last 30 days of deposit and betting activity honestly.
• Set a monthly deposit limit that reflects what you can genuinely afford to lose — treat gambling as entertainment with a fixed budget, not as a source of income.
• If you have been playing for more than two hours in a single session, take a break and come back tomorrow.
• If you recognise problem gambling warning signs in yourself, apply a time-out or self-exclusion before your next session rather than after it.
• Remove saved payment method details from your account to add a small but meaningful friction to impulsive deposits.
• Speak to someone you trust about your gambling activity — transparency is a powerful protective factor.

Remember: gambling is meant to be a fun, social activity — a way to engage with cricket matches, enjoy a quick slot session, or experience the thrill of a live casino table. When it stops being fun, it is time to step back. 45bet is here to support you in doing exactly that, at any time and without judgment.